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Original topic:

Color palette not working

(Topic created on: Saturday)
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Pratyush_Maiti
Active Level 4
Options
Galaxy S
Afternoon updating to 8.0 for s21fe snapdragon in color palette i can't change palettes. Even wallpaper colors also not working.. tried restarting power off but still facing the issue.

2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
It's a major update. Kindly reset factory data with backup then try to it's again. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

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4 Comments
Solution
goodthings
Expert Level 5
Galaxy S
It's a major update. Kindly reset factory data with backup then try to it's again. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Galaxy S
Any other suggestions?? Dont want reset factory
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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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