Original topic:

Changing an album image in Samsung Music

(Topic created on: 08-08-2022 10:56 PM)
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Mozzytheboy
Beginner Level 2
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Galaxy S

I'd like to change the image of an album in Samsung Music on my S20FE. The process seems simple enough but whenever I select changer try imager nothing happens and I see a message saying 'Unknown Error.' 

Could anyone advise?

2 Comments
elvishhen6679
Expert Level 1
Galaxy S
It means may be bugs
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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