Original topic:

Cant use 5g in s20fe using jio sim

(Topic created on: 01-07-2023 07:51 PM)
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rajesh12124545
Active Level 7
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Galaxy S
Anybody able to use 5g using jio simin s20fe5g. When i try to check compatibility check using jio app, its says phone is not compatible and twitter handle of jio says software upgradation is required from samsung side to activate true 5g. 
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Galaxy S
Issue resolved Screenshot_20230111_130320_MyJio.png
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cs-member11
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And the software might release as soon as possible so it is a humble request to wait for it.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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