Today, I was cleaning my S23's back glass and noticed dust between the camera rings. So naturally, I tried getting rid of it. But to my surprise, when I tried cleaning, I could hear a creaking sound when the camera ring was pressed sideways.
Like, I know it's a miniscule thing, but it feels like the glue between the back glass and the camera rings is... poor?
I've had the issue with the same creaking sound coming from the back glass when pressed around the SAMSUNG logo (see previous posts for details). I haven't had the chance to visit a service centre (as my dad has been really ill), as suggested by Samsung.
But come on, why is the build quality so poor on (just my?) Galaxy S23? It has just been ONE month since I got this phone and it feels really poorly made. It feels good and sturdy but when looking at the details, it's really lacking quality.
Samsung seems to have a very POOR QUALITY CONTROL for even their flagship devices.
Yeah, and considering their base flagships cost the same as the latest base iPhones (which has almost no cost cutting other than the 60Hz screens), they should really take such poor quality control into consecration.
We understand your concern and we will request you kindly visit the service center for a physical inspection of your device by a Samsung expert engineer. So that he can check the exact issue with the device and fix it as soon as possible. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
