Original topic:

Camera quality dropped!

(Topic created on: 10-25-2025 07:01 PM)
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Wayne_B
Active Level 4
Options
Galaxy S
I've recently noticed that the camera quality on my S23 Ultra has deteriorated after the latest security patch. The photos now appear softer and less detailed compared to before. Has anyone else experienced this issue after the update?
9 Comments
Talwarsaab
Active Level 7
Galaxy S
Sahi pakde hain🙏
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Wayne_B
Active Level 4
Galaxy S
Samsung ki pakad thodi kharab hai
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S24ultra11
Expert Level 2
Galaxy S
Oh good improvement by samsung
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S24ultra11
Expert Level 2
Galaxy S
So now s23 users should upgrade to something else and also only one more year of update pending
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S24ultra11
Expert Level 2
Galaxy S
Next year same thing for s24 users
Wayne_B
Active Level 4
Galaxy S
True
Reaperloyal
Active Level 7
Galaxy S
I just bought S24 this month dont say like that i upgraded from A34 majorly for pictures does it deteriorate to worse or good enough to capture notes and long distance shots?
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S24ultra11
Expert Level 2
Galaxy S
Ya but that's the hard reality of tech companies
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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