Original topic:

Camera filter error

(Topic created on: 12-25-2020 11:23 PM)
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Neelanchal
Active Level 6
Options
Galaxy S
Colour point is not working correctly inside the Live focus mode using Rear camera. The object must remain  colored while background must be black & white. It's not happening so. More than left half of total pic is black and white including focused object while amount of colors are in scattered (beam) at right side. 
7 Comments
Galaxy S
same problem for my Samsungs20plus
Neelanchal
Active Level 6
Galaxy S
I think it must be fixed with software update or else we guys don't know to use the functionality properly.
Galaxy S
sure
Galaxy S
but front camera work correctly
Neelanchal
Active Level 6
Galaxy S
Yes, same here!
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Galaxy S
wait for coming update
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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