Original topic:

Camera app closing animation lag.

(Topic created on: 12-07-2021 09:39 AM)
631 Views
VPG123
Active Level 2
Options
Galaxy S
All applications close smoothly when swiping up to home screen. But the camera app closes very choppily. The camera stutters while it flies back to it's place in the home screen (Processing speed is set to HIGH) (The phone is not in power saving mode). Please fix this issue asap. (S21 Ultra 5G India) (One UI 4)
6 Comments
sandip235
Active Level 4
Galaxy S
Restart your phone and check
VPG123
Active Level 2
Galaxy S
My phone is set on Auto-restart daily, and I clear the ram frequently too, so I think it's purely a software bug. Thanks for your suggestion!
sandip235
Active Level 4
Galaxy S
Wait for new software updates
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

 

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

VPG123
Active Level 2
Galaxy S
The issue still persists, even after clearing the ram for the camera app.
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Anonymous
Not applicable
Galaxy S
I guess one of the reason could be, the camera app runs at 60 Hz refresh rate so when it switches back to 120 Hz on the fly (back to its place) to the homescreen, it stutters
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