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Original topic:

Camera Slow Motion Lag Problem

(Topic created on: 05-27-2022 02:23 PM)
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Shaanofficial0
Active Level 1
Options
Galaxy S
I have a S21 ultra mobile, its slow motion camera Very hanging, laging, Frames drop. Earlier Note 10 Plus also used same problem.
6 Comments
Solution
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
XPENDABLE
Beginner Level 2
Galaxy S

All done.  N still lags... memory, ram, and all other settings are intact... no improvements... come on guys... fix it...

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Surajo77
Active Level 4
Galaxy S
bc yee sab karenge too phone lene kaa matlab kyaa bc update me fix kero isse
Members_nVcoSQE
Beginner Level 3
Galaxy S

Same problem i face in my s20 plus

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mit101
Beginner Level 3
Galaxy S
Service center batadiya 4 bar unse bhi nahi horha **bleep** service hai
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Kulls
Beginner Level 2
Galaxy S
I have a s20 ultra mobile it's slow motion videos lag problem
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