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03-16-2022 05:58 AM in
Galaxy SI have a S21 ultra mobile, its slow motion camera Very hanging, laging, Frames drop. Earlier Note 10 Plus also used same problem.
Solved! Go to Solution.

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03-17-2022 11:12 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:
Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.
Kindly check RAM in your device:-
Path: Settings>Device care>Memory.
To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?
Please follow the below steps
1- Clear app cache through Device care:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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02-03-2024 09:17 PM in
Galaxy SAll done. N still lags... memory, ram, and all other settings are intact... no improvements... come on guys... fix it...
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05-27-2022 02:23 PM in
Galaxy S- Mark as New
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05-24-2023 08:26 PM in
Galaxy SSame problem i face in my s20 plus
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06-27-2023 02:33 PM in
Galaxy S- Mark as New
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07-01-2023 09:53 AM in
Galaxy S