Camera Problem

[Subhajitbali]

Dear Samsung Support Team,

I am writing to report a persistent issue with the camera on my Samsung Galaxy S25 Ultra.I have been experiencing 

* 0.6x Ultra-Wide Angle Lens Issue: I have recorded a video showing a problem with the 0.6x ultra-wide-angle lens.

Kindly suggest me the solution and I updated my phone with latest official update provided by Samsung. This is problem very much annoying me. Please give me solution. My phone is out of warranty

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2 🙏m4👏y

[S_Kumar73]

Is there any physical damage in the lens. Try to reset the camera app data and cache. Its basic thing only. Incase you already performed, then contact the nearest Samsung service center.

[Subhajitbali]

No physical damage at all. I follow your suggestion right now but problem persist

[vi18]

It's a software glitch

[Subhajitbali]

Then what is the solution and who responceble for this. Samsung is a reputed brand and galaxy s25 ultra a high end smartphone. Now experience is very bad for me

[vi18]

Visit service center

[Subhajitbali]

If problem for software then what will be done by Customer Service Centre

[vi18]

If it is a software issue they will solves this issue

[S_Kumar73]

Im also using s25 ultra and not facing this issue.