Original topic:

Camera App crashing frequently after one ui5.1 update

(Topic created on: 02-22-2023 09:46 PM)
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Adipanzer
Active Level 6
Options
Galaxy S
Hi. 
My s22 ultra camera app is crashing frequently while switching for modes . This is happening post the one ui 5.1 update and so frequently that i am pretty irritated. While selcting Pro mode and super slow specially.
Look into the matter ASAP
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4 Comments
_Sara_
Expert Level 4
Galaxy S
Clean the data of Camera app, restart phone and see if is fixed
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Adipanzer
Active Level 6
Galaxy S
Already done these things multiple times,
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Hiren_HR
Active Level 2
Galaxy S
Are you using 5g network?
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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