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Original topic:

Buggy Update of one ui 7 on S24 FE Indian Version

(Topic created on: Monday)
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ArnabBiswas100
Active Level 4
Options
Galaxy S
I am facing freezing issues every time I open the camera, this is S24 FE with one ui 7 in India
I cannot use my camera at all for this issue, please fix it as soon as possible, this is so fraustrating that one ui 7 came so late and after that it ruined my phone, i am regreting buying samsung at this point 
13 Comments
AnilKSharma
Active Level 5
Galaxy S
Resetting the phone may be helpful for you.
Galaxy S
I already have reseted twice
RaghavChauhan31
Beginner Level 2
Galaxy S
Call recv hone pe tap krna padta hai .setting mein swipe kia hua hai or call recv hone pe vibrate nahi krta na cut hone pe karta . Sb setting on hai bug hai yeah ek
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode (if enable).

● For camera issue, kindly follow the below steps:

● Clear camera app data: Settings > Apps > Camera > Storage > Clear data.

● Remove the third-party apps: Settings > Apps > Select the third-party App > Uninstall.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password, then resetting (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Galaxy S
I know this is not a commonly occurring issue, I have been a Samsung user from galaxy core 2 duo times
I have tried everything, thats mentioned here, i have done factory reset twice but the issue is still there

I think this is a bug of one ui 7 (stable version for s24FE), I have seen similar freezing issue on S23 if my friend,

So I am informing about the situation and requesting to solve this by next updates as soon as possible

I cannot use my camera till then
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PinakiPatra
Active Level 3
Galaxy S
gmap crashing after one ui 7 update on samsung s24 fe
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shivmgor
Active Level 9
Galaxy S
S24FE india got one ui7?
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Galaxy S
Yes
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shivmgor
Active Level 9
Galaxy S
Still my mom's s24fe has no update received
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