Bug Report

[SumanSS]

Hi i brought this mobile in last month, am facing issue in my mobile, Whenever i try to unlock my mobile using fingerprint sensor screen flashy thing happening.I hope this will get fix in upcoming update And also while swipe down my quick pannel it's not smooth, facing some lag. #S20FE5G #Samsung 

[ArunAravind25]

I guess your always keep your brightness very low....

[SumanSS]

Not Really but sometimes ..many multiple uses facing this same issue bro...

[ArunAravind25]

I am toooo

[SumanSS]

Still having this issue ? Bro

[ArunAravind25]

Yes... since I've bought this phone.... it's been 5 month

[SumanSS]

Sad to see this...samsung not yet responded this issue 😞

[nk009]

Bro you choose wrong product

[SumanSS]

Many users facing this same issue bro not a hardware problem.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

Phone number :

Preferred date of Calling:

Preferred time of calling:

Thank you for writing to us.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support