Original topic:

Bluetooth not turning on after recent update in S20 Fe 5g.

(Topic created on: 09-14-2023 05:35 PM)
486 Views
Mohi7s
Active Level 3
Options
Galaxy S
I updated my smartphone recently and just after few hours the bluetooth is not turning on. Has anybody else faced same issue on s20 fe 5g ? Please share solutions to make it work.
9 Comments
TechyKamal
Active Level 7
Galaxy S
No. Mine is working fine.

Restart phone and check again. If not working, then try resetting Bluetooth settings.
Mohi7s
Active Level 3
Galaxy S
Tried everything my friend. Its not working the toggle is not working. What kind of glitch is this. See the imageScreenshot_20230914_182420_Samsung Members.jpg
TechyKamal
Active Level 7
Galaxy S
Try this1694696421193_1694696421186_0.jpg
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Mohi7s
Active Level 3
Galaxy S
Already done but of no use.
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TechyKamal
Active Level 7
Galaxy S
Check in diagnostics if Bluetooth is working or not
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Mohi7s
Active Level 3
Galaxy S
In diagnostic its not working. It is showing an error there
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TechyKamal
Active Level 7
Galaxy S
Then you might need to take it to service centre or try to factory reset the phone
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Rajusarkar12
Beginner Level 2
Galaxy S
Bluetooth head phone device setting
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you to kindly perform the following steps to resolve your issue.

Reset app preferences: Settings > Apps > More option > Reset App Preferences.

Clear cache: Settings > Apps > Menu > Show system apps > Search
and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

Reset settings: Settings>General Management>Reset.
Reset settings: Reset all settings to their default
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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