Original topic:

Bluetooth connectivity

(Topic created on: 04-25-2024 06:25 PM)
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AvinashKannan
Active Level 1
Options
Galaxy S
As we are connected to ear buds through Bluetooth, when a call comes and get it answered. Then we will not be able to play the music or able to hear any audio. After re pairing, it will come back to normal.
This is happening every time and getting irritated to use the bluetooth.
9 Comments
MOQBALI
Expert Level 5
Galaxy S
Which ear Buds?
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AvinashKannan
Active Level 1
Galaxy S
Samsung buds 2 pro and soundcore
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MOQBALI
Expert Level 5
Galaxy S
It sounds like there might be an issue with the Bluetooth connection or settings on your device. Have you tried checking if there are any updates available for your device's software or the Bluetooth earbuds themselves? Sometimes updates can fix compatibility issues like this. Additionally, you might want to try forgetting the Bluetooth connection on your device and then re-pairing it to see if that resolves the issue. If the problem persists, contacting the manufacturer's support team for further assistance could be helpful.
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AvinashKannan
Active Level 1
Galaxy S
After every call i am repairing my devise and the devises are up to date too.
MOQBALI
Expert Level 5
Galaxy S
I'm not an expert on headphones but maybe there is a specific setting to adjust
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AvinashKannan
Active Level 1
Galaxy S
Nothing i had done everything... its the problem from the samsung
MOQBALI
Expert Level 5
Galaxy S
Go to a Samsung store and have the technician inspect the mobile phone
Samsung_specialist
Community Manager
Options
Galaxy S

Try cleaning your Buds to remove any obstruction with a soft toothbrush or a piece of cotton. Also, please make sure that the Galaxy Buds are fully up to date by heading to: Galaxy Wearable app > About earbuds > Update earbuds software > Download and install. Also, turn your Bluetooth off and on, on your paired phone; wait about 20 seconds and then turn it back on. Finally, proceed with a reset of the buds via: Samsung wearable app > About earbuds > Reset.

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AvinashKannan
Active Level 1
Galaxy S
I had done everything... After restarting my phone, everything backs to normal. So in a day, if I am trying to connect my buds 4 times, then i should restart my device twice a day.
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