Headset not connecting for call

[alzaabi777]

Hi

I have s22 and I am using earing assistant Bluetooth device and it was working fine.

After UI 7 update my Bluetooth device not connecting when I receive or want to call a contact 

I tried to reset the Bluetooth and used developer mode option but still not working.

Anybody can advice solution for my problem. 

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Settings > General management > Reset > Reset network settings > Reset settings > Reset.
3. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
4. Settings – Apps - One UI Home – Storage - Clear data.
5. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.