Original topic:

Black screen issue

(Topic created on: 04-20-2025 04:19 PM)
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izzuziya
Beginner Level 2
Options
Galaxy S
Does anybody facing partial Black screen issue on playing video in Facebook in S24?🤔 
7 Comments
itsTg
Active Level 3
Galaxy S
I have seen the same on Instagram in S24
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namankethwas
Active Level 6
Galaxy S
Yes
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goodthings
Expert Level 5
Galaxy S
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also uninstall this app and reinstall it again then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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S24U_user
Active Level 6
Galaxy S
Yes
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Galaxy S
Yes after one ui 7 beta update
Even in my s23 ultra
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications. Kindly contact the respective application helpline, and they will provide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support

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