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Original topic:

Battery on S10e since new update with Samung OneUI 2.1

(Topic created on: 04-14-2020 06:03 PM)
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ComputerAddict77
Beginner Level 4
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Galaxy S
The battery of the S10e becomes worryingly warm even when the phone is on power saving mode and is not being excessively used. This only started being an issue since I updated the phone when the Samsung OneUI 2.1 rolled out. I haven't checked if this happens while the phone is on charge. 

Please look into it.

Thanks
ComputerAddict77 
3 Comments
Solution
Maps_sam07
Moderator
Moderator
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Galaxy S

Hi 

 

Please take the device to the service center to have it assessed after the Lockdown 

 

Please visit this link to locate a service center near you. 

 

https://www.samsung.com/za/support/service-centre/

ComputerAddict77
Beginner Level 4
Galaxy S
I will definitely do that. And YouTube has a problem on the S10e.
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Bash007
Active Level 5
Galaxy S
A warm battery could be due to environmental changes and power intense apps running in the background. Try clearing the system cache and monitor battery performance. Battery can also be tested in the Samsung members app. Doubt there is a problem with the battery. Could be a corrupt file after the update.