Battery issue in s9+

[VaibhavJain]

Dear Samsung Team,

I hv purchased Galaxy S9+ on last Dec.

And now frm past 1 month my phone's battery is draining very fast even though i hv kept all d phone  settings in a way to get balanced battery life.

If there is a software issue then request you to pls resolve it.

Regards

VJ

[immi007]

For battery drainage issue follow the given link: http://www.samsung.com/in/support/skp/faq/1101689
For heating issue follow the given link: http://www.samsung.com/in/support/skp/faq/1119803
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device

1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support