Battery draining

[ajahar07]

4 days ago i got my s24 plus mobile. Everything is perfect but the problem is battery drain soo fast . 1hr video call take 15-30% charge(even on 4g network). How to solve this problem? Should i return my mobile ?? 

[ambadas2]

Hi do the hard reset it will solve the problem

[ajahar07]

Hard reset kaise karna he ?? Customer service jake karna hoga ?

[ambadas2]

Nhi

[ambadas2]

S24 hard reset ke Aise baut saare video hai youtube woh watch Karo


https://youtu.be/ciotFoMOEl0?si=QlHJzL-49oeWud4q

[ajahar07]

Thank you bhai .
Customer service pe ja ke aya to bola ki battery ka koi issues nehi .chahe to ekbar format and software update de ke dekh sakte he. Data backup kar ne k liye bola he . After updating aa sab issues thik ho ga bhai ?? Tension me hu bohut .or kon sa karna thik ho ga hard reset yea software update firse bcz maine already colours os 7 update kar liya jis din phone delivered hua tha us din hi. Plz guid me .

[ambadas2]

Per hard reset se saara data delete hoga factory reset jaise phone ho jayega data laptop ya computer mein le lena fir karna aur charging cable laptop ke USB se Karna tabhi woh option aayega wipe data karke refer karna 3 ya 4 videos fir try karna easy hai

[goodthings]

Your's device is very new so please give it's some time. After some time and after some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[BiRdMaN]

Yes, many users have reported experiencing similar problems. This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊