Original topic:

Battery drain issues after update in one UI 7

(Topic created on: 05-31-2025 11:57 PM)
167 Views
ND1244
Active Level 7
Options
Galaxy S
I observed that after update in one UI 7, my S23 ultra consumes more battery. In idle from night 11 to morning 6 o clock,, battery draining daily 6 to 8 percent. It's abnormal. Because before update idle battery draining was 2 percent. Anybody observed the same issue?
4 Comments
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
Mahi4251
Active Level 3
Galaxy S
These steps are not at all helping...please provide us new update/solution ASAP....
0 Likes
ND1244
Active Level 7
Galaxy S
Dear Samsung Moderator,

Laughing for few minutes after seen your very funny reply whereas you mentioned to off all unnecessary apps, like wifi, Bluetooth, Hotspot, location etc. etc. I think it's better to keep the Samsung smartphone as switched off. No battery drain and no other issue even no green line issues. Dear Moderator, can you tell me if we keep the phone's all unnecessary apps off, why customer purchase your brand Samasung? And tell me why not under 10k smartphone? What deferent between Samsung and ordinary brand and between 1.5 Lac and 10K?
Mahi4251
Active Level 3
Galaxy S
That was very basic reply, dont know whats going on with the one ui 7, they should provide a quick update to fix the battery issue