Batery issues

[Deepaksingh000]

My screen on time is 4hour a day,

I am not using for heavy task like games etc.

Only use for normal social media and Photography on a occasion.

Today check my Battery diagnoses to found Battery health issues. Phone is only 2 year old,

Overall Performance and camera display are good but i am facing Battery drain issues and Mobile Network issues.

Network not stable. 

Product Purchase date 22-Oct-2022 to current use

Kindly Help @Samsungsupport.in

Thanks and regards 

Deepak kumar

[singh_a53]

Same problem 😕

[DarkGhost56]

Do you have battery protection set? For better health of the battery, we need to keep the charge levels between 30-80%

[samsungexperrt · Accepted solution]

This is most probably due to exhaustion of battery cycles..try to keep the phone battery between 15% to 90% and nowhere beyong these limits. Use Modes and Routines to regulate the charging.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have shared the above screenshot regarding the battery health test and result showing battery issues deducated then you have to visit the service center. We suggest that you contact the nearest service center. They will be able to provide you with the necessary information and assist you further.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support