Original topic:

Auto call record listing issue

(Topic created on: 12-05-2022 02:49 PM)
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kaarthicRaja
Active Level 3
Options
Galaxy S
I cannot hear a auto call recording in recent called space ..evert time I need to go to the call recording in file manager to listen call recording..this issues started after the one ui 5.0 update ..any suggestions to solve this issue 

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3 Comments
Jayuraa
Active Level 6
Galaxy S
Give permission music and audio in phone app
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kaarthicRaja
Active Level 3
Galaxy S
Thanks a lot @jayuraa
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support