Auto Brightness

[Mobino]

At times my auto brightness feature acts weird by boosting the brightness too much and I am noticing this from the last 2 days.

And it also resumes working normal, how it actually has to.

Is this a bug and if yes, will there be a software rolled out to fix this issue?

[Prasanth797]

I don't think it is a bug, I too have the similar experience with my S22 Ultra

What I do instead is go ahead and turn on the "Extra Dim" feature in the night along with Eye Comfort Shield so it will be normal.

Hope this helps ✌️

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

If you find that the display dims automatically and you'd like to increase the brightness, try deactivating the Adaptive brightness feature to control the screen brightness yourself.

1 Go to "Settings".

2 Tap "Display".

3 Tap the switch to deactivate "Adaptive brightness".

4 Slide the bar to the right to increase the screen brightness.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support