Original topic:

Are you Ready? Update coming soon

(Topic created on: 10-24-2019 10:42 AM)
485 Views
theKeshavKr
Expert Level 3
Options
Galaxy S
I can't tell you the time and date but start preparing your device for the update. Check out and follow the steps below.

Please take note of this, before you update you should follow these steps, so that you don't face issues such as data loss.

1. Please take complete backup of your phone using Smart Switch on computer.

2. Turn off Cloud Sync from Settings & Gallery if you take backup to Samsung Cloud and keep it turned off till beta testing continues. (mandatory)

3. You're now ready to use 'Install Now' button.

Tips for errors if they pop out after update :

You may encounter ''Android.process.media'' issue after updating the beta without above Settings.

So to fix this do this :

Go to Settings> Apps> Show system app" in the top right corner

A) Select "Media Storage" > storage > clear data 
B) Select "sec media Storage" > storage > clear data
C) Select "Download Manager" > storage > clear data

You can bookmark this post you may need this after the update. Prevention is better than cure, so please don't ignore.

15 Comments
kaushik29
Active Level 3
Galaxy S
where is the sec media storage?? I couldn't find under system apps
0 Likes
theKeshavKr
Expert Level 3
Galaxy S
it will show when you install beta
0 Likes
SINGH03
Active Level 5
Galaxy S
at least tell, will it come today
0 Likes
theKeshavKr
Expert Level 3
Galaxy S
Stay tuned!
0 Likes
SolankiLaxman
Active Level 5
Galaxy S
in which device..?
0 Likes
SINGH03
Active Level 5
Galaxy S
any further update regarding beta?????
0 Likes