Apps still in hibernate mode

[avi89]

Hi,

Even after I return from max power saving mode to optimized mode, most of the apps still in hibernate mode. Notification wont be appearing. Apps refresh only after I open them.

I also observed frequent app crash after we return to optimized mode. 

Model: S9+

Apps: whatsapp etc

[Anonymous]

did you check notifications section?

[avi89]

in case of WhatsApp, msg loads when I open it

[Anonymous]

same problem here with me also

[Anonymous]

when switching on internet then it's not showing any notification....but when I am opening WhatsApp then only so many msg coming....I think this problem will go by stable 2.0

[avi89]

by jan 2.0 should come with android 10.. let's c

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Settings > apps > tap on 3 dots (Upper right corner) > reset app preferences and restart the device.

2- Settings > notifications > enable for desired app.

3- Settings > apps > select the particular app > storage > clear cache > go back > force stop.

4- Clear the RAM memory of device (Settings > Device care > Memory > Clean Now).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

Regards,

Team Samsung Members

[avi89]

but this we cant do everytime manually, this should take care by samsung one ui