Original topic:

Apps failing to update after android 12 upgrade

(Topic created on: 02-05-2022 10:07 AM)
177 Views
Seshadhri
Active Level 2
Options
Galaxy S
After upgrading to android 12 few apps are failed to upgrade. After detailed google search I backed everything and reset phone completely. After reset problem got fixed
When I received January security upgrade apps upgrade issue started again. Now I'm struggling to few apps to latest version

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12 Comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support   

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R3ddy
Active Level 3
Galaxy S
This is b***S*** , even after sending error log files multiple times , samsung says "engineers are analysing" even after 3or 4 weeks ...not what kind of engineers are those guys.....they don't understand the seriousness of the issue and just keep giving the same reply again and again
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ashutoshsahoo
Active Level 4
Galaxy S
Try after Disabling device protection and it works.

How To Disable Or Turn Off Device Protection On Samsung Galaxy Android Phone - YouTube
https://m.youtube.com/watch?v=gYIWj_N7CKI
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