Original topic:

Apps and Phone screen not loading on phone link (win 11) via the S22 ultra

(Topic created on: 05-06-2022 03:42 PM)
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wazoomba
Active Level 6
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Galaxy S
Hi I am using win 11 with latest version of link to windows on s22 ultra and phone link app on win 11 on same wifi n/w.
Whenever i launch an app/open phone screen on win 11 it stucks at Loading your app... I have tried reinstalling the apps on both devices.Tried turning off firewall on win 11, Reset the app, reinstall the app on s22 ultra and win 11. But the issue is still there. Rest of the features work fine.
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

wazoomba
Active Level 6
Galaxy S
Finally contacted MS support and reinstalling of Win 11 OS made it worked.
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