Original topic:

Any updates on S20 plus vertical display line issue going on all over?

(Topic created on: 04-21-2022 05:26 PM)
836 Views
Sankar23
Active Level 3
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Galaxy S
I have recently posted regarding this vertical line issue on s20 plus series.There were no response from Samsung side.Iam actually a Samsung loyal customer with most of appliances and phones that I am using are all of Samsung. But this green line issue is going on most of the s20 plus series phones recently and while contacting the service centre they are charging 15.5k for this issue. 
If this is only for me,maybe at some point I can understand but it's happening for many customers recently. Please check internet you can see that or check olx where so many devices with vertical line issues.
Pls note,there were no accidents or incidents of drop for this issue, vertical lines are increasing all of a sudden.
Samsung pls check these incidents and do necessary steps or free display change for all these defected pieces and bring back customers trust.

25 Comments
Galaxy S
Go to nearest service center right now
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Sankar23
Active Level 3
Galaxy S
Pls read the post,I already contacted them
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Galaxy S
But my uncle s20+ not one line issue..
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Sankar23
Active Level 3
Galaxy S
But there r so many issues complaints related this.Pls search net,you can see that
0 Likes
Galaxy S
Overheating and battery dranning issue in uncle's. S20+
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Sankar23
Active Level 3
Galaxy S
That's common actually, that's because of the exynos processor. We can't do anything.Evenif we are accepting all these issues,now display fault is going on.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sankar23
Active Level 3
Galaxy S
Thank you and I have done it already. Waiting for the reply.
0 Likes
Krishnanunni
Beginner Level 3
Galaxy S
Is this resolved. Am fed-up of samsung service
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