Original topic:

Android Auto issue on S21+

(Topic created on: 09-26-2021 10:42 AM)
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RuchirRohan
Active Level 3
Options
Galaxy S
I just got my new car delivered yesterday and when I tried to use AA on the infotainment system with my S21+, I started getting this error message which reads "Device not responding", and my phone doesn't recognise the AA and just keeps charging. I've tried almost 5-6 USB cables but it has been of no use. Any kind of help would be greatly appreciated. TIA:-)
2 Comments
RakeshRR
Active Level 7
Galaxy S
I use is without any issue in my Ford using S21 ultra. Try to clear chache memory of Android Auto. Unpair and pair from car.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support

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