Android 13

[vish93045]

I have not got android 13 and one ui5 update in my s21 5g base model yet

All others already got...

Why is it for me ??

[vish93045]

But in india some of my friend already got update on 14th nov this month

[Anonymous]

Yes I also got it

[vish93045]

Can u tell me model no?? mine is g991b/DS.

[Anonymous]

Same brother

[vish93045]

Why didnt they release for me??

[Anonymous]

Brother go to authorized samsung service center and tell them for software update

[vish93045]

For each update i will have to visit service centre

[vish93045]

Samsung is just worst...

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you have to face, We understand your concern and we will help you and now your device is working on Android 12 and I would like to say that you will get the next update on Nov'22 and the team is working on the security update and as per your inquiry that you have not received the update for your smartphone, Please be assured that we are doing our best to release the updates as soon as possible. Meanwhile, we request you to please bear with us. You will receive a notification for the same. To check for software updates follow the below steps:

Setting >> Software update >> Check for update >> Download Update.

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support