Android 12 based update issues...

[ManuTrishu]

today I updated my phone with latest update made available from Samsung... the issue which I'm facing is if any notification or any chathead appears so my phone screen became unresponsive and have to lick nd unlock the screen to use my phone...

please suggest any solution 🙏 

[Subham21]

Lick more vigorously.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

Please follow the below steps, If the battery is non removable:

Press the power and volume down key simultaneously for few seconds.

Check space availability:

Is there sufficient space available in your device?

Kindly check the space on your device:

Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support