Original topic:

Amazon Prime Video streaming issue S9+

(Topic created on: 05-01-2018 07:16 PM)
152 Views
NightRider2018
Active Level 3
Options
Galaxy S
hi all,
im facing an issue that my S9+ doesnt stream videos of amazon prime on my Tv but streams only audio on the tv. if i play the trailers then it works fine but the full movies dont stream the video part of the movie.
i have tried streaming the same from my MI/Oneplus3t phones and stream them without any issue..
anyone else also facing this? please check n confirm.
0 Likes
12 Comments
Galaxy S
done
0 Likes
Galaxy S
no reply from samsung team after sharing all logs n videos.please prioritize.
0 Likes
Galaxy S
reply from samsung team is that they could not find anything from logs.please share new logs. :(
the kind of issue i have shared first needs to be simulated first. have you tried simulating the issue from a s9+ to a samsung tv via chromecast? i would ask you to focus on that n try it first at your end n then you wont need logs feom people.
0 Likes