Always on display

[SumanSS]

hoping for some help with my AOD and displaying the Contact Information.
I have a Galaxy S20 FE 5G and for some reason the message i had under Contact Information which used to be always on display on my locked screen no longer shows since the last update. It seems like i have tried everything obvious, am i missing something or is anyone else having this problem, or can help me with the answer?

#AOD #S20FE5G 

[Record4]

I think that
are you deleted it? Check once.

From Mahammad Rafi.

[SumanSS]

No bro, It shows only on the lock screen, but not in AOD, Before The update, it shows both AOD & lock screen.

[Record4]

In my device ( a53 5g) only showing on lock screen not in AOD.

From Mahammad Rafi.

[SumanSS]

For Me its shows before One UI 5.0 update After Updating 5.0 it's gone.

[Record4]

Maybe Samsung removed it.

From Mahammad Rafi.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support