Original topic:

Always on Display problem

(Topic created on: 11-30-2017 01:09 PM)
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ArpanM
Active Level 1
Options
Galaxy S
The AOD keeps switching itself off from time to time on my S8. I've kept the setting on show always.

any suggestions?
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2 Comments
Ayanjeet
Active Level 3
Galaxy S
experienced the same problem yestrrday after I updated alwsys on display. Problem got rectified after restart a couple of times. Most probably there was a bug in that update.
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admin_
Expert Level 5
Galaxy S
Thanks for being a part of Samsung community. Would like to tell you kindly follow the steps below to resolve your concern:-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ♡ when you find an answer that works for you.
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