Original topic:

Adobe reader error

(Topic created on: 05-06-2021 08:55 AM)
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Prasildas
Active Level 2
Options
Galaxy S
Any one having trouble opening Adobe reader on s21 ultra? It's always giving purchase error. 

I have not given any permission to galaxy store such that its giving me purchase error. Not sure why the permissions is needed on Galaxy Store for to open Adobe reader that's downloaded from Google Play Store.

Note: Files permissions for Adobe reader is given. 
5 Comments
Prasildas
Active Level 2
Galaxy S
Screenshot for the Adobe reader error

Screenshot_20210506-083550_Acrobat for Samsung.jpg

Screenshot_20210506-083543_Galaxy Store.jpg

Screenshot_20210506-083525_Google Play Store.jpg

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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Prasildas
Active Level 2
Galaxy S
As I had mentioned, I have already tried these steps.
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Prasildas
Active Level 2
Galaxy S
After the May security patch update also its there. The error will go only if I give all permission to galaxy store.. Which I do t want to do. Suggest a solution
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bestrachit
Beginner Level 3
Galaxy S
I am also facing this issue since 2 year
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