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04-09-2024 02:25 PM in
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04-10-2024 10:35 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Basis your query, we want to inform you that the clock-style option of the Always-on display feature has been removed from the device after the UI 6.1 update. This is the concept of the One UI 6.1 version. Moreover, we are taking valuable feedback and our team acknowledges it. It will be helpful to us in the future to make our services better.
For your query about the charging issue, we would like to inform you that fast charging and super fast charging are integrated now.
For the overheating, lagging, fingerprint scanner, and charging issues, we request you share the log file. This will help us to further investigate and resolve this issue. Please also share the photos or videos regarding your concern.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support.
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04-13-2024 05:02 PM in
Galaxy SSettings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
