Original topic:

A single Vertical line appear suddenly, help...

(Topic created on: 08-14-2023 05:21 PM)
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sujayc27
Active Level 1
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Galaxy S
Yesterday i was using facebook & suddenly a vertical line appear on display i thought it will go but I realised its a Hardware problem so I visited service center today & they said i have to pay the cost of display replacement which is around 10k.
I mean it must be manufacturing problem then why should i pay???
They are replacing free for S20 but why not S21, I don't understand what are they doing.

I don't know what action should i will take but i will surely gonna complaint against Samsung.

If anyone know anything regarding this kindly guide me.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and I would request you to please share the job sheet number start from the digit 4. Then we are better able to hep you.

Kindly share your contact detail with descriptive written issues on Email support. So that our concerned person will look into your issue and you will get a satisfactory resolution earliest.

To reach our Email Support kindly visit on given link
https://www.samsung.com/in/support/email/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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