Original topic:

A green line on display after software update

(Topic created on: 01-29-2024 07:27 PM)
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Hsrah
Active Level 3
Options
Galaxy S
29/01/24, My phone (s20+ 5g) was idle and was getting auto updated in the background, when I picked up my phone to do some work the back panel was fuming hot 🔥, more than usual. 
Upon using the phone for roughly 2 mins I saw a dim green line flickering on the left side of the screen, which only got worse with time, from dim to a bright neon green. 
I started researching and found out that many samsung users have had experienced the same issue after an update. 
Very disappointed, a new display would cost me a whooping 15,000rs.
24 Comments
goodthings
Expert Level 5
Galaxy S
Please complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue, Then go to service center for replace/repair it's. Thanks.
Hsrah
Active Level 3
Galaxy S
Sure, I will do that and see what can be done to solve the issue. Thank you
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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Pmohankumar
Active Level 6
Galaxy S
Now days most of the samsung handset facing same issue
Hsrah
Active Level 3
Galaxy S
Yes, I learned that recently. My impression towards Samsung flagship phones has always been positive, but that has changed now
0 Likes
Galaxy S
Which UI version are you currently using?
Hsrah
Active Level 3
Galaxy S
It's 5.1SmartSelect_20240129_211108_Settings_1000126137_1706542868.jpg
Alti
Active Level 1
Galaxy S
I am using s22 ultra...the same issue started post ui6 upgrade in Dec. Currently using my phone with adaptive display in standard mode..unable to visit service center with extremely busy festive month
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Hsrah
Active Level 3
Galaxy S
Does standard mode help reduce the green line?
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