Original topic:

A dot appeared on my S24U display

(Topic created on: 03-18-2025 12:52 PM)
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spideyfgi
Active Level 3
Options
Galaxy S
In my display, a small dot suddenly appeared. If I press it, a white line appears horizontally on the screen. Does this happen to any other S24U users? What should I do? It has only been a year since I bought this phone🥲

image






21 Comments
Arya495
Active Level 2
Galaxy S
Go to service centre. They should change it for free of cost if there is no physical damage as most of these occurs due to updates.
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spideyfgi
Active Level 3
Galaxy S
How can they change it for free? They said it must cost around Rs.25,000.
sarvesh2000
Active Level 6
Galaxy S
Is your device under warranty?
spideyfgi
Active Level 3
Galaxy S
I think not, because I changed my back cover from gray to violet
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sarvesh2000
Active Level 6
Galaxy S
Your display is damaged. This could happen if you drop your phone or it has water damage. If none of these things happened then this could also be due to a software update. I am currently facing this issue and Samsung is refusing to replace it for free. I am an S23 user and recently this has been happening with a few users.
spideyfgi
Active Level 3
Galaxy S
So, only if I change to another display is it not guaranteed that this kind of problem will never reappear am i right?
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spideyfgi
Active Level 3
Galaxy S
Also, I don't know if my phone has a warranty
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sarvesh2000
Active Level 6
Galaxy S
When did you purchase this phone? The warranty lasts for one year from the purchase date. If you opened your phone from 3rd party vendor then the warranty is void.
spideyfgi
Active Level 3
Galaxy S
On March 10, 2024, I purchased this phone
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