A bug!!

[dp312]

Hey samsung currently i show a bug in s21fe

After update ui 5.0

Actually

Whenever i attach my external hard drive with phone it show restart your phone

And if it show me storage of hard drive than it is for few minutes after that phone automatically disconnect hard drive and say"restart phone otherwise your data of phone may be clean

And i saw it reperadely 

First i think may be due to loose connection

So i change cable to

But it happen.

And i saw report bug option at close all app too

Can you fix it?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support