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04-10-2020 01:43 AM (Last edited 04-11-2020 06:51 AM ) in
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04-10-2020 06:49 AM in
Galaxy SWith the app now enabled,
set the Fluorescent to “warm”.
Use the slider to set the Strength to “60%”.
Set the Contrast to “100%”
you can try this.
try it once
tell me if it helps
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05-06-2020 11:54 AM in
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04-10-2020 07:55 AM in
Galaxy Sthanx for suggesting..
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04-11-2020 01:59 AM in
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04-18-2020 02:37 AM in
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04-18-2020 02:38 AM in
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04-19-2020 11:36 PM in
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04-22-2020 06:34 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device.
Software Update: Check software is updated or not. Go to Settings>Software Update>Download and Install>Software Update> Software update available (If available)>Download>Download update> Install Now
Check device in safe mode: Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon. Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.
Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (Attach when the issue occurs within first 15 minutes of the occurrence of the issue):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-22-2020 06:44 PM in
Galaxy SSir/Ma'am, I've tried looking for latest update/security patch! But it shows no new updates available! But according to the Online Data, the April 2020 patch is rolled out but mine is still March 2020.
About the Safe Mode, Yes I tried that too. And the Black Crush issue did exist there too.
I've also submitted error report with log file the day i posted this article on the forum!
But none of them worked!
Yes, there was a response from the Samsung Team that they'd contact me soon! Yet no calls or messages yet.
