5G to 4G switching issue in S24 Ultra

[SanjithKotni]

Hey all,

I am facing this network issue in S24 ultra since day 1 they should fix this basic connectivity issue rather thsn display

Did you also face signal change issue. I mean if there is no proper 5G coverage then phone should automatically switch to 4G. But i need to manually change to 4G and then only it is working at some places. 

Please note that i enabled auto selection option already in Mobile data

#S24ultraconnectivity5G #Samsungteam

[SanjithKotni]

its general solution one this is not workimg

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Sachhin]

I am also facing same kind of issue in opposite manner on my s24+
I want only 4G/LTE but phone automatically switches to 5G connectivity despite of changing mode to 4G/LTE (without 5G option)
Any solution for this ?

[mhudit]

Same issue with my s24+

[stout20]

I also facing this issues while video calling by WhatsApp

[Maniakula]

While i am trying to call anyone my network is changing to 5g to 4g i dont no what is the reason but some times the call also disconnected while this issue is occur so kindly look into this issue resolve ASAP