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Original topic:

5G Issue, help me - Model S23 Plus SMS916N

(Topic created on: 11-08-2024 10:09 AM)
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manupm1997
Active Level 1
Options
Galaxy S

image

Why is my S23 Plus(International version) bought from Dubai showing it's not 5g compatible?

1 Solution


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Solution
manupm1997
Active Level 1
Galaxy S
Any software update or any way to sort this issue?

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9 Comments
Ungalnanban
Active Level 4
Galaxy S
Your phone does not support some bands like N92... on international version
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manupm1997
Active Level 1
Galaxy S
Any solutions?
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tooharsh4u
Active Level 7
Galaxy S
Visit Samsung service center
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goodthings
Expert Level 5
Galaxy S
Your's device is out of India variant so it's not supporting Jio true 5G network. Please use only Airtel Sim for Airtel network it's works in your device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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manupm1997
Active Level 1
Galaxy S
Can samsung give an update to solve this issue?
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

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Solution
manupm1997
Active Level 1
Galaxy S
Any software update or any way to sort this issue?
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MIZOMIA
Active Level 1
Galaxy S
5g problem mobile
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