2g not working vodafone & airtel

[imransikn]

hi i have 2 s8 plus one from uae and one from india both are now not connecting to 2g network on airtel and vodafone whats the issue it it.

[manuprasadkk]

Am using s8 but I don't have any problem between airtel SIM it's will accept the networks. you must perform hard reset

[admin_]

Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below as per Samsung India device to resolve your concern:-

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Kindly contact the network service provider.
The device purchase from other country we suggest you to kindly contact the same country support team for better information.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[imransikn]

nothing work i have 2 s8 plus one from UAE one from india both are not connecting 2g such a third class service of samsung on other handset 2g workinh but not working in s8 plus its my last samsung flagship go to hell samsung

[princeAJ]

yy 2g?

[imransikn]

coz 3g network so poor in my area .. all s8 plus user plz if u r on voda select 2g mode then chek 2g network comes or not i have UAE and india model boath are not connecting

[svmkrishna]

same problem here ... dying with that