Original topic:

sd card not detecting!!!

(Topic created on: 05-21-2018 05:52 PM)
245 Views
mirzanm
Active Level 3
Options
Galaxy On
sd card isn't working it is showing insert sd card. Even I have inserted it properly.
it is working fine in the other mobilesd8cc623b-b1ab-4022-b1ea-0cb8e90b4b20.jpg
6 Comments
Kunalpaul
Active Level 5
Galaxy On
Restart Your Device.
mirzanm
Active Level 3
Galaxy On
I tried that it's still not working
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SmartBhagat
Active Level 3
Galaxy On
format your sd card
mirzanm
Active Level 3
Galaxy On
but it is working fine in other devices
and I have important files in the sd card
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Axhok
Active Level 3
Galaxy On
go to device maintenance than go to storage and click upsides three dots than touch sd card and click mount sd card
admin_
Expert Level 5
Galaxy On
Thanks for being a part of Samsung community. We apologies as you are unable to use SD card in your device. Kindly follow the below steps to resolve the issue: -

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Kindly check with other SD card in the device.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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