Original topic:

on 7 max Finger print sensor error

(Topic created on: 08-07-2018 09:58 PM)
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mohen
Active Level 1
Options
Galaxy On
error showing message, finger print sensor is not responding, try again later.i have done sensor test with *#0*# it is ok now please tell me how to solve the problem.
3 Comments
prabhakarg
Active Level 1
Galaxy On
bahi change kara lo warrenty me hai to ya 1000 de kar bhiii
rahulsinghal
Active Level 7
Galaxy On
check new software update list
https://youtu.be/fN0YYsXU8m0
admin_
Expert Level 5
Galaxy On
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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