Thank you for reaching out to the Samsung community! We would like to inform that the app will show icon badges if any unread message is available. Check and read all the message of the whatsapp and if still issue persists follow the below steps:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Open settings>>Apps>>whatsapp>>Storage>>Clear cache. - Update the whatsapp application. - Open settings>>Apps>>whatsapp>>Storage>>Clear data (whatsapp data will be lost).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
