j7 prime back key and recent key not working

[maass]

I am using galaxy on nxt. now a days I'm suffering a problem in which back key and recent key not working most of the time. this problem occurs while using system apps and third party applications.

[admin_]

Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
- If still issue persists, the relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[arp8976]

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[maass]

can u tell me how to root galaxy on nxt

[arp8976]

yes ....I have done this so many times..and flash stock(unroot) so many time...u join that Telegram group ...I will u there.. and many people r there to help u...all correct root file u can get from the group so join and enjoy🤣

[arp8976]

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[arp8976]

join this telegram group and enjoy😂

[arp8976]

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[arp8976]

see that

[maass]

how to join in this telegram group