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09-17-2020 02:23 PM (Last edited 09-17-2020 02:23 PM ) in
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09-17-2020 02:34 PM in
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09-17-2020 03:01 PM in
Galaxy OnAlso do network settings reset.
Last thing you can try is change SIM card position in sim tray.
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09-17-2020 03:05 PM (Last edited 09-17-2020 03:06 PM ) in
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09-18-2020 11:41 PM in
Galaxy OnDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear the messaging app's data: Settings>Apps>Select and tap on Messages>Storage>Clear data>OK>Message app data cleared
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support