Original topic:

heating issue

(Topic created on: 07-30-2018 03:59 PM)
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vasanthkumarrk
Active Level 1
Options
Galaxy On
Im using on nxt and im facing heating problem from last 1 week and battery is draining when the mobile is heated...!This issuse is in normal condition not while charging😑
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2 Comments
italianojames
Beginner Level 2
Galaxy On
go to storage and clean cache file.
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admin_
Expert Level 5
Galaxy On
We do apologize for the inconvenience caused. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1119803. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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